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Ordering and Company Information
Mission Statement
We guarantee your complete satisfaction.
Our reputation for quality, value and customer service is important to us.
If for any reason you
are dissatisfied, please call and we will assist you with a prompt exchange, refund or credit.
Ordering Information
By Phone: 1-715-339-7280
By Mail: The Deer Lake Cookie Co.
N9699 Deer Lake Ln
Phillips, WI 54555
Payment Method
We accept VISA, MasterCard, American Express, Discover, check or money order.
Sales Tax
We collect applicable state sales tax on gifts delivered to the state of Wisconsin (5½%)
Customer Service
1-715-339-7280
deerlake@pctcnet.net
Gift Delivery Service
Shop Early:
For best selection and timely delivery you can place your gift orders early and we will ship them to arrive,
on time, for your special occasion. If you want your gift to arrive on a particular day, please use overnight air.
Your gifts will be shipped two to four days after your order is received.
Freshness:
Our cookies, brownies and gourmet desserts contain no added freshness-preservatives.
We recommend that you use an air service for deliveries to states west of the Mississippi,
the northeast and the state of Florida. Our products are best when eaten 5-7 days after
delivery and may be frozen to extend freshness.
| Gift Delivery Methods |
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Ground shipping
charges PER ADDRESS |
Merchandise
Total |
Delivery
Charges |
$16.00 and under |
$15.00 |
$16.01 - $36.00 |
$23.00 |
$36.01 - $75.00 |
$29.00 |
$75.00 - $150.00 |
$53.00 |
$150.01 - $200.00 |
$70.00 |
$200.01 and over |
30% |
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Each Deer Lake Cookie Co. gift is shipped separately and carefully packaged to ensure perfect arrival. Please check all of your addresses carefully. We can not extend our guarantee to orders for which we are given incorrect addresses.
In an effort to ensure that your gift arrives on time, we reserve the right to substitute an item of equal or greater value.
Ground Delivery: Monday-Friday delivery in the continental United States only. Ground shipping charges are calculated per address. See shipping chart for charges.
Additional Shipping for orders over $200.00 button: (Multiply total order by 30% and change quantity of additional shipping.
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Standard Air: Monday-Friday delivery. Guaranteed to arrive 2-3 working days after the gift is shipped. Do not count weekends in expected delivery date. Add $54.95 per gift to the ground delivery charges.
Overnight Air: Monday-Friday delivery. Please place your order by 5:00pm central time five working days before you would like it delivered. Do not count weekends in expected delivery date. Add $75.95 per gift to the ground delivery charges.
Saturday Air (Expidited Air) : Guaranteed to arrive on Saturday. Please place your order by Tuesday at 5:00pm. Add $120.00 per gift to the ground delivery charges.
Alaska / Hawaii Delivery: Air delivery only. Monday-Friday delivery. Allow 4 working days for delivery. Add $15.00.
PO Box Delivery: Via United States Postal Service ground delivery, only. See shipping chart for charges.
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